“Postman” Norman Fulgencio assumes post as PHLPost head, assures better service to the public

Former Chairman Norman N. Fulgencio of the Philippine Postal Corporation (PHLPost) was sworn in and has assumed office as the new Postmaster General and CEO on March 15, 2021.

The oath-taking was administered by Executive Secretary Salvador C. Medialdea and witnessed by Senator Christopher Lawrence “Bong” Go in Malacanang Palace.

President Rodrigo Roa Duterte approved the nomination of Postman Fulgencio as Postmaster General of PHLPost, a government-owned and controlled corporation (GOCC) is under the Office of the President, last February 26, 2021.

The new Postmaster General wanted to be called “Postman” instead of the traditional PMG or Postgen in order to project an image of our mailman’s importance in the community and revive an era where the postal service provides the primary means of communication.

Facing an enormous task, “Postman” Fulgencio believes that PHLPost as an institution can innovate by bringing technology into its already established system.

“To start things right, we sincerely apologize for all our previous delays, unresponsiveness, mishandlings and other shortcomings. We are now revisiting our existing procedures to institute appropriate measures that will be implemented beginning April 5, 2021”, “Postman” Fulgencio said in a statement.

He assures the public that PHLPost is doing its utmost best to stay true to its mandate for better service.

“The postal service should be relevant and vital to the government in providing services to Filipinos here and abroad. It needs to play an active role and rise to the challenges”, Postman Fulgencio added.

In three months, he promises to push for the implementation of the Enterprise Resource Planning (ERP) project to cover the digitalization of the entire organization, including the mail management system, corporate financial information system, financial counter system and human resource information system.

PHLPost will align with the government’s development plan to lay down a solid foundation for a more inclusive growth, a high-trust society, and a globally competitive economy.

Postman Fulgencio will also implement stringent measures or possible organization shake-up if his people cannot deliver what is expected on them.

Amid the pandemic, the postal agency assures the public that it will continue to deliver mails and parcels, checks, medical supplies, and other essential services.